FLINO DOCUMENTATION · 6 min

Troubleshooting & Built-In Support Tickets

Resolve Cloudflare connection, custom domain, or webhook issues quickly, or open a support ticket directly inside Flino Console.

Cloudflare connection shows 'Needs Reconnect'

If your Cloudflare OAuth token expired or API Token permissions changed, running instances continue serving traffic uninterrupted. To redeploy, change domains, or upgrade, click 'Manage connection' in console.flino.ai to reauthorize via OAuth or supply a token with Worker, D1, KV, and R2 edit permissions.

Custom domain or SSL certificate issues

  • Verify the domain's zone is Active inside the same Cloudflare account connected to Flino Console
  • Ensure no conflicting external CNAME record exists on the target subdomain
  • Allow 1–3 minutes after deployment for Cloudflare Edge Certificates to issue

Built-in support & quota expansion tickets

Flino Console includes an integrated Support Ticket Center. Whether you need deployment help, custom domain troubleshooting, or want to activate a paid subscription / add site & Commerce quotas, submit a ticket linked to your instance and track responses directly in the console.

Disclaimers & Architecture Notes

© 2026 FLINO INC.

  1. ¹ “100% Your Cloudflare” means every Flino site provisions its Worker compute, D1 SQLite database, R2 storage bucket, and KV namespace directly inside the user's own Cloudflare account.
  2. ² “0% Transaction Fee” means Flino charges zero platform commission on your gross merchandise volume (GMV). Standard payment processor fees from your connected Stripe or PayPal merchant account apply.
  3. ³ The 15-day full-featured free trial timer begins only after your first production or preview site is successfully deployed via Flino Console.